CX Dallas Summit | October 11, 2018 | Dallas, TX, USA


Past and Present CDM Media Summit Speakers

Shadow IT – To Embrace or Eliminate? View details

Andrew Zitney View details

SVP, Infrastructure Services


Diversity in IT View details

Julia Davis View details



Loyalty 1: A Case Study for Evolving Culture Using a Fast Cycle Approach View details

Ronald Recardo View details

Managing Partner

The Catalyst Consulting Group, LLC

Increasing Consumer Engagement Through Data-Driven Relevance View details

Duke Badger View details

Vice President, CRM & Fan Engagement Strategy

Warner Music Group

How to Design and Implement a Global Cybersecurity Strategy View details

Balusamy Arumugam View details

Chief Security Architect


Driving an Omni-Channel Experience View details

Kathryn Churches View details

Director, Customer Experience

American Family Insurance

Using Data & Analytics to Drive Business Transformation View details

Ghulam Muntazir View details

Chief Enterprise Architect & VP BI/MI

RSA Canada

Shadow IT " To Embrace or Eliminate? View details

Mark Van Holsbeck View details


Avery Dennison

Building a Risk and Security Program in Any Organization View details

Michael Molinaro View details


Bio-Reference Laboratories

Data Analytics: Top 10 Lessons Learned in Year 1 View details

Shawn Behounek View details

Senior Manager IT Enterprise Architecture & Data Analytics

Hess Corporation

Using Digital Analytics to Identify, Find and Appeal to Your Next Generation of Customers View details

Stacy Gordon View details

CMO and Business Head- US East

LatentView Analytics

Your Board wants to hear from you. Now what? View details

Sean Murphy View details

Vice President, Chief Information Security Officer

Premera Blue Cross

Experience First: The Digital Transformation Journey Towards Distributed Experience View details

Miguel Quiroga View details

VP, Head of Digital

Verizon Fios

IoT and IT/OT View details

Michael Perroni View details



The Jaguar Methodology - Chasing the Elusive Omni Channel Customer View details

Julie Bauer View details

Former President & CMO

Panasonic Consumer Electronics Corporation of North America

Cracking the Code on a Customer Centric Culture View details

Phil Wright View details

Director, World-Wide Customer Experience


The Privacy of IOT View details

Michael Cockrill View details


State of Washington-Department of Social and Health Services

New Data Privacy Regulation; Limitations and Opportunities View details

Jacqueline Johnson View details

CISO- Head of IT Security


Delighting Customers to Build Loyalty View details

Gabriel Mas View details

Director, Head of Marketing Strategy & Operations, Chief of Staff to CMO

Samsung Electronics America

Real-time People and Project Feedback - Opening Pandora's Box or a Treasure Chest? View details

Jeff Niebuhr View details

Associate Director, IT

Verizon Wireless


The CX Dallas Summit is a chance to network, learn and engage with your peers on key industry concerns. Take some time out of the office to discuss and tackle the big issues currently affecting your company.

If you are interested in speaking at the summit Heed our Call for Speakers to submit your proposed session topic!

For more information about the CX Dallas Summit contact